Shipping policy

Last updated: October 6, 2026

Thank you for shopping at ShopoMind! We want every order to reach you quickly and safely. This policy explains how and when your order will be shipped.

Free Shipping on Every Order

We offer FREE standard shipping on all orders shipped to the United States and Canada. No minimum purchase required.

Shipping Destinations

We currently ship to addresses in the United States and Canada only. We do not ship to P.O. boxes, APO/FPO addresses, or locations outside North America at this time.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is confirmed. You will receive an order confirmation email right after checkout. During high-volume periods (such as Black Friday and the holiday season), processing may take a little longer.

Estimated Delivery Time

United States: 7–15 business days after processing
Canada: 8–18 business days after processing

Products in our store ship from our fulfillment partners’ warehouses, and items in a single order may arrive in separate packages. Delivery times are estimates and not guaranteed. Delays can occur due to carrier issues, customs, weather, or holidays.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update in the carrier’s system.

Customs, Duties & Taxes

ShopoMind is not responsible for any customs duties or import taxes that may apply to your order. Any such charges are the responsibility of the customer.

Incorrect Address

Please double-check your shipping address at checkout. If you need to change your address, contact us within 12 hours of placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.

Lost, Delayed, or Damaged Packages

If your tracking shows “delivered” but you haven’t received your package, please check with neighbors and your local post office first, then contact us within 7 days. If your order has not arrived within 30 business days of purchase, or arrives damaged, email us with your order number and photos (if damaged), and we will send a replacement or issue a refund.